Refund policy

Return and Refund Policy

Last updated: March 28, 2020

Thank you for Registering at CiniExpress.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to CiniExpress.
  • Service refers to the Website.
  • Website refers to CiniExpress, accessible from https://www.ciniexpress.stream/

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which Your trail period Expires or on which a third party you have appointed, who is not the carrier, takes possession of the registration.

In order to exercise Your right of cancellation after trail period, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: [email protected]
  • By visiting this page on our website: https://www.ciniexpress.stream/contactus

We will reimburse You no later than  2days from the day on which We receive confirmation. We means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: [email protected]
  • By visiting this page on our website: https://www.ciniexpress.stream/contactus